Terms and conditions

Ultima Leadership Coaching
Alyona Shyshlovska
Arubastraat 3-1
1058VD Amsterdam
+31(0)6 481 92 3 92
mail@ultimacoaching.com

General - article 1

1.1 These general terms and conditions apply to all agreements between Ultima Leadership Coaching and participants in one of the workshops or coaching programs.
1.2 These general terms and conditions take effect at the time of registration for one of the workshops or coaching programs.
1.3 The costs of the workshops include:
• costs of handouts
• coffee and tea at the location
• costs for accommodation and meals (if applicable).
Not included are:
• recommended syllabi and textbooks
• travel costs
1.4 In these terms and conditions, the following definitions apply:
• Participant: the person who will actually attend the workshop or coaching program.
• Contractor: the person who has made themselves liable for payment of the program.
• Cancellation: the (temporary) cancellation of the workshop by the participant or contractor.
• Start date of workshop: the first day of the workshop; this will be communicated to the participant by email.
• Costs of the workshop: the costs of the workshop as stated on the Ultima Leadership Coaching website.

Registration, admission, and participation - article 2

2.1 Registration takes place by sending the fully completed registration form, dated and signed, to Ultima Leadership Coaching, together with a copy of a valid identity document (if required).
2.2 The processing of the registration form takes place in order of receipt.
2.3 After assessment of the registration form and the accompanying documents, the candidate participant will be invited for an intake interview, depending on whether the program requires this.
2.4 If the candidate participant is admitted to the workshop, they will receive an email notification. This makes the registration final.
2.5 The participant is obliged to report all (physical and psychological) obstacles that may hinder study progress.
2.6 Ultima Leadership Coaching reserves the right to cancel the workshop if there are fewer than the established minimum number of registrations or when special circumstances make this necessary. Registered participants will receive an email notification, after which their obligations will lapse.

Execution - article 3

3.1 Ultima Leadership Coaching delivers the workshop for which the participant has registered in accordance with what is stated on the Ultima Leadership Coaching website at the time of the start.
3.2 Ultima Leadership Coaching is entitled to cancel a workshop in case of insufficient registrations, or not to accept registrations for a workshop. Registered participants will receive an email notification, after which their obligations will lapse.

Payment - article 4

All amounts are due in advance and are payable. Full payment of the costs due for the workshop must be made before the start of the workshop. Payment details will be provided upon registration.

Payment arrangement - article 5

If the contractor, as a result of a special circumstance, cannot fully meet the payment obligation, they can only contact Ultima Leadership Coaching in writing or by email with a request to arrange a payment plan. If Ultima Leadership Coaching agrees to the request, the payment arrangement will be confirmed in writing or by email. This also serves as the only proof of the payment agreement made.

Default in payment - article 6

6.1 If payment is not made on time, all costs arising from default in payment, increased by the statutory interest, will be borne by the contractor.
6.2 In case of late payment, the participant may be denied access to the workshop.

Cancellation - article 7

7.1 Cancellation of a workshop can only be done in writing or digitally by email. The date of the postmark or the date of the email is considered the notice period for the cancellation. The digital confirmation from Ultima Leadership Coaching serves as proof of the cancellation. The start date of the workshop serves as the starting point for processing the cancellation.
7.2 Cancellation costs:
a. Up to one week before the start date of the workshop, the cancellation costs amount to 20% of the total costs of the workshop.
b. From one week before the start date of the workshop until the start date of the workshop, the cancellation costs amount to 50% of the total costs of the workshop.
7.3 If the participant passes away or if there are such exceptional circumstances that payment of the cancellation costs would be unacceptable according to standards of reasonableness and fairness, a written motivated request can be submitted to Ultima Leadership Coaching. Ultima Leadership Coaching reserves the right to request written proof. The cancellation costs will be waived in such a case.
7.4 The cancellation costs are immediately due and payable.

Copyright - article 8

All rights to the material provided by Ultima Leadership Coaching remain reserved. Nothing from the publication(s) may be reproduced, stored in an automated database or made public in any form or in any way, whether electronic, mechanical, by photocopying, recordings or in any other way without prior written permission from Ultima Leadership Coaching. It is not permitted to make the material available to third parties.

Personal data registration - article 9

Name and address details are included in the customer database of Ultima Leadership Coaching and are used to keep those concerned informed about our training programs and workshops. Ultima Leadership Coaching will manage the personal data obtained in the manner prescribed by law. If the person concerned indicates that they do not wish to receive information, this will be respected immediately.

Law and disputes - article 10

Only Dutch law applies to these terms and conditions. Only the Dutch court is competent for dispute resolution.